Cyan Web API down

Incident Report for Cyan Mobility

Resolved

API is now back up.

Posted Jan 24, 2023 - 21:39 PST

Update

Changes starting to take effect. Continuing to monitor progress.

Posted Jan 24, 2023 - 20:22 PST

Monitoring

Monitoring, expecting changes with some lag replication. Update to follow once changes are detected.

Posted Jan 24, 2023 - 20:13 PST

Identified

Issue is pending Microsoft giving feedback as to when it might be resolved.

Posted Jan 24, 2023 - 20:02 PST

Update

Continuing to work with Microsoft. They are unable to provide an expected time to resolve this as of yet, but making progress.

Posted Jan 24, 2023 - 18:27 PST

Investigating

We are currently investigating the issue.

Posted Jan 24, 2023 - 13:55 PST

This incident affected: Cyan Live API.